GB Limo Privacy Policy

Your Privacy Matters to GB Limo

At GB Limo, we respect your privacy and protect your personal information in accordance with Canadian privacy laws, including PIPEDA. This policy explains how we collect, use, and safeguard your data.

1. Consent
By using our website or services, you agree to this Privacy Policy. You can withdraw your consent at any time, subject to legal or contractual limits.

2. Information We Collect

  • Provided by you: name, phone, email, mailing address, and any information you share voluntarily.

  • Automatically collected: IP address, browser and device info, cookies, site usage data.

3. How We Use Your Data
We use your data to:

  • Process bookings and payments

  • Provide customer support

  • Improve our website and services

  • Communicate offers and updates

  • Prevent fraud and protect security

4. Disclosure
We do not sell or trade your personal info. We may share it only when legally required or with your permission.

5. Your Rights
You can:

  • Access your information

  • Request corrections

  • Opt-out of marketing

  • Request deletion (where applicable)

Contact us to exercise your rights.

6. Cookies
Cookies improve your experience. You can disable them in your browser, but this may limit site functionality.

7. Security
We use reasonable safeguards to protect your data, but no system is completely secure.

8. Third-Party Links
We are not responsible for privacy policies of other websites linked from ours.

9. Policy Updates
Changes to this policy will be posted here. Continued use means acceptance of updates.

10. Contact Us
Email: info@gblimo.ca
Phone: 416-475-9404

GB Limo — Your Privacy, Our Commitment

GB Limo – Strict Cancellation and Refund Policy

Reservation and Payment
All reservations are confirmed only upon payment of either the full service fee or a non-refundable deposit of no less than 50% of the total service cost. All payments made are strictly non-refundable under any circumstances.
How do I earn Easy Ride Rewards points?
In the event of any cancellation by the client, regardless of the reason or notice period, all amounts paid will be retained by GB Limo. No refunds will be issued for any cancellations, partial or full.
Date Changes
Date change requests are subject to GB Limo’s sole discretion and availability. If approved, additional fees may apply for rescheduling. Any payments or deposits will not be refunded and may only be transferred to the new booking date if availability allows.
No-Show Policy
If the client fails to appear at the agreed pick-up location and time, the booking will be considered a no-show. In such cases, the client forfeits the entire payment and no refunds or credits will be issued.
Additional Charges
All pre-arranged special requests, preparations, and expenses (including but not limited to vehicle decorations, catering, special equipment, fuel surcharges, tolls, and parking fees) are non-refundable in the event of cancellation. Any additional costs incurred due to client requests, waiting times, or route changes will be invoiced separately and are payable in full.
Force Majeure
In the event of force majeure (including but not limited to natural disasters, government restrictions, acts of war, or other events beyond GB Limo’s control), no refunds will be provided. However, the client may receive a credit equal to the amount paid, valid for use within 12 months, subject to availability.

Your trusted partner for premier luxury limousine services since 2013. We provide professional, reliable transportation across an extensive network of cities including Toronto, Ottawa, Hamilton, Barrie, Innisfil and beyond, ensuring unmatched quality and client satisfaction. Specializing in airport limo services (YYZ, YTZ), corporate travel, and elegant event transportation.

  • Consistently 4.9/5 Rated Customer Satisfaction
  • Fully Licensed, Insured & CVOR Certified

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